YOU MUST MAKE CHANGES TO YOUR BROWSER

Microsoft withdrew its support for IE11 on 15 June 2022 and the IE11 desktop application is now out of support. You should make changes to avoid interruption in accessing Bacs and Pay.UK websites. We recommend installing the latest version of Microsoft Edge or Google Chrome. Visit IE11 withdrawal - impact on Bacs for information on how this may affect your access to the Payment Services Website.

Attitudes to and usage of cheques

People in meeting

In Q1 2021, Pay.UK commissioned Accord Research to conduct primary research into the usage and attitude towards cheques among consumers, business, schools and charities. The research was scoped to understand and gather insights into:

  • past, current and expected future use of cheques;
  • underlying preferences and behaviours that result in consumers and businesses using cheques and understanding any recent change in this behaviour;
  • payment methods that are seen as effective alternatives to cheques;
  • and the impact of the pandemic on use of cheques.

The research used both quantitative and qualitative methods to gather data and insights.