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Insights

Our insights work covers whitepapers, research reports, case studies and a whole lot more.

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Next generation standard for UK retail payments
November 2020
Conclusions and shaping the way ahead
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The impact of Covid-19 on SME business banking
November 2020
How SME attitudes to business banking changed due to Covid-19
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Consumer protections in payments
November 2020
Insights into the current payments and consumer protection landscape
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Payments in 2019
February 2020
Infographic of Pay.UK's payment statistics
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Enhancing current account switching in the era of Open Banking
January 2020
How the UK’s switch journey could evolve in an era of Open Banking
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Beyond money: Millennials, financial services and vulnerability
December 2019
Research examining millennials relationship with money
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Millennials and money: Banking in the age of fake news
November 2019
How the ‘information crisis’ affects how millennials consider financial information
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Millennials and money: Banking in the age of the 100 year old
November 2019
A snapshot analysis of millennial attitudes towards saving for later life
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The future of payments
November 2019
Kate Frankish discusses the future of payments at Open Banking Expo
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Call for “no-blame” fraud reimbursement
November 2019
Recommendations following a call for information on the proposed Faster Payment System rules change
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